HiringPakistan

Job Vacancy Rawalpindi Gpo Position Quality Assurance Assistant at Smart Brains Technologies (Pvt) Ltd.

Smart Brains Technologies (Pvt) Ltd. company logo
Published 4 hours ago

Smart Brains Technologies (Pvt) Ltd. is excited to announce openings for the position of Quality Assurance Assistant in Rawalpindi Gpo. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Smart Brains Technologies (Pvt) Ltd., we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Smart Brains Technologies (Pvt) Ltd..

Job Information

Company:Smart Brains Technologies (Pvt) Ltd.
Position:Quality Assurance Assistant
City:Rawalpindi Gpo, Punjab
Province:Punjab
Education:Confidential
Job Type:Full-time

Job Description

Smart Brains Technologies (Pvt) Ltd., a prominent player in the telecommunications sector, is looking for a dedicated Quality Assurance Assistant (Female) to enhance our dynamic team. If you have a strong passion for quality assurance, continuous improvement, and effective collaboration, we would love to hear from you!

Key Responsibilities:

– Develop and implement QA processes

– Monitor compliance on inbound and outbound calls

– Provide constructive feedback and coaching to improve agent performance

– Analyze QA data and present actionable insights

– Collaborate across departments to address quality challenges

Requirements:

– Previous experience in call center QA or management

– Proficient knowledge of QA tools and software

– Familiarity with BPO operations and service standards

What We Offer:

– Complimentary meals at work

– Transportation allowance or pick-up/drop-off services

– Weekends off

– Competitive salary with performance bonuses

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi Gpo
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Company Information

Smart Brains Technologies (Pvt) Ltd.

Smart Brains Technologies (Pvt) Ltd. is a leading technology solutions provider based in Pakistan. Specializing in innovative software development and IT services, the company strives to deliver cutting-edge solutions tailored to meet the unique needs of businesses. With a team of skilled professionals, Smart Brains Technologies focuses on enhancing operational efficiency and driving growth for its clients. Committed to excellence and customer satisfaction, the company leverages the latest technologies to empower organizations and foster digital transformation.