HiringPakistan

Job Vacancy Islamabad Position Customer Support Executive at ibex.

ibex. company logo
Published 4 weeks ago

ibex. is inviting applications for the role of Customer Support Executive in Islamabad. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

ibex. operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:ibex.
Position:Customer Support Executive
City:Islamabad, Federal Board
Province:Federal Board
Education:Confidential
Job Type:Full-time

Job Description

We are ibex, seeking a Customer Support Executive to serve as a liaison between our customers and clients. Responsibilities include responding to inquiries, managing orders, and resolving issues.

Key Responsibilities:

  • Respond to customer inquiries professionally.
  • Maintain records of interactions.
  • Ensure follow-up for First Contact Resolution.
  • Refer complex issues to designated departments.
  • Enhance our reputation by taking ownership.

Qualifications:

  • Excellent communication in Urdu and English.
  • Proficient in MS Office.
  • Customer-centric attitude with a Bachelor’s degree.

Job Type: Full-time

Pay: Rs36,00.00 – Rs42,00.00 per month

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Federal Board
City Islamabad
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Company Information

ibex.

ibex. is a premier customer experience provider based in Pakistan, known for its innovative solutions and exceptional service delivery. The company specializes in providing end-to-end customer support and business process outsourcing, leveraging cutting-edge technology and a skilled workforce. With a commitment to enhancing customer satisfaction, ibex. serves various industries and is dedicated to fostering positive relationships between businesses and their customers. Its strategic focus on quality and efficiency has positioned ibex. as a trusted partner for companies looking to optimize their customer engagement.