HiringPakistan

Job Vacancy Lahore Position Email & Chat Support Agent at Abacus Consulting

Abacus Consulting company logo
Published 3 months ago

Abacus Consulting is currently seeking applicants for the position of Email & Chat Support Agent in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Abacus Consulting, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Abacus Consulting
Position:Email & Chat Support Agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 37.000 - PKR 42.000 per Month
Job Type:Full-time

Job Description

Abacus Consulting is seeking a skilled Email & Chat Support Agent to join our team. The ideal candidate should have excellent communication skills and experience in email and chat support in a call center setting.

Key Responsibilities:

  • Respond professionally to customer emails and chat inquiries.
  • Resolve customer queries effectively and swiftly.
  • Maintain accurate records of interactions.
  • Collaborate to handle escalated issues.
  • Ensure high service quality in every interaction.

Requirements:

  • Bachelor’s degree required.
  • Previous call center email and chat support experience preferred.
  • Excellent communication and problem-solving skills.

Job Type: Full-time

Pay: Rs37,00.00 – Rs42,00.00 per month

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Punjab
City Lahore
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Company Information

Abacus Consulting

Abacus Consulting is a premier consultancy firm based in Pakistan, specializing in providing innovative business solutions and strategic advisory services. With a strong focus on enhancing operational efficiency and driving growth, Abacus serves diverse industries including finance, healthcare, and technology. Their expert team employs cutting-edge analytics and technology to deliver tailored solutions that meet client needs. Committed to excellence, Abacus Consulting strives to empower businesses with the tools and insights necessary for success in today’s competitive landscape.