HiringPakistan

Job Vacancy Karachi Position Business Intelligence Analyst, Customer Experience at Alibaba

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Published 5 hours ago

Alibaba is excited to announce openings for the position of Business Intelligence Analyst, Customer Experience in Karachi. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Alibaba, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Alibaba.

Job Information

Company:Alibaba
Position:Business Intelligence Analyst, Customer Experience
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 25.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

We are seeking a Business Intelligence Analyst focused on Customer Experience to convert data into actionable insights that improve satisfaction and retention. The role involves analyzing customer behavior, building dashboards, tracking NPS and churn, designing and evaluating A/B tests, and partnering with CX, product, and marketing teams to recommend strategic improvements.

  • Requirements: 2+ years in BI or analytics, strong SQL and Excel skills, experience with Tableau or Power BI, and excellent communication and problem-solving abilities.
  • Preferred: degree in analytics, business, or a related field.

This is an opportunity to drive measurable, data-informed enhancements across the customer journey.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Alibaba