HiringPakistan

Job Vacancy Lahore Position Helpline Agent at ASK Development pvt Limited

ASK Development pvt Limited company logo
Published 3 months ago

ASK Development pvt Limited is currently hiring for the role of Helpline Agent located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, ASK Development pvt Limited invites interested applicants to submit their applications.

Job Information

Company:ASK Development pvt Limited
Position:Helpline Agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 45.000 - PKR 55.000 per Month
Job Type:Full-time

Job Description

A reputed telecom company, ASK Development Pvt Limited, is seeking a Customer Care Representative (Premium) to handle inbound customer service calls.

Job Responsibilities:

  • Handle and respond to customer calls.
  • Provide online support regarding services.
  • Follow up with the Operations team for fault rectifications exceeding 48 hours.
  • Create and close Network Trouble Tickets.
  • Maintain fault records for respective regions.
  • Execute special tasks assigned during duty.

Qualifications: Intermediate/Bachelor’s degree required. Freshers or those with up to 1 year experience in a UK-based call center are encouraged to apply.

Salary: Rs32,00 – Rs45,00, with incentives up to Rs10,00.

Location: Lahore. Monthly rotational shifts for males; morning shifts only for females.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
Google Map Google Map

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Company Information

ASK Development pvt Limited

ASK Development Pvt Limited is a leading technology solutions provider based in Pakistan. Established with a vision to innovate and transform businesses through advanced IT services, ASK Development specializes in software development, mobile applications, and digital marketing. The company is committed to delivering high-quality solutions tailored to meet the unique needs of its clients. With a team of skilled professionals, ASK Development aims to empower organizations to thrive in the digital landscape and achieve their strategic objectives.