HiringPakistan

Job Vacancy Karachi Shahra-E-Faisal Position Call Center Workforce Administrator at Call Cafe

Published 4 hours ago

Call Cafe is currently accepting applications for the role of Call Center Workforce Administrator in Karachi Shahra-E-Faisal. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Call Cafe, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Call Cafe
Position:Call Center Workforce Administrator
City:Karachi Shahra-E-Faisal, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 20.000 - PKR 50.000 per Month
Job Type:Full-time

Job Description

We are on the lookout for a dedicated Call Center Workforce Administrator to join our vibrant team. In this critical role, you will be tasked with managing workforce scheduling, optimizing staffing levels, and ensuring the seamless operation of our call center.

The ideal candidate will possess exceptional analytical skills, a solid understanding of workforce management tools, and the ability to collaborate effectively with various teams. Key responsibilities include monitoring agent performance, analyzing call data, and implementing strategies to enhance service levels.

If you are detail-oriented, proactive, and committed to improving the customer service experience, we encourage you to apply!

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi Shahra-E-Faisal
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