HiringPakistan

Job Vacancy Karachi Position Customer Service Executive at Horizon Technologies

Horizon Technologies company logo
Published 5 hours ago

Horizon Technologies is currently accepting applications for the role of Customer Service Executive in Karachi. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Horizon Technologies, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Horizon Technologies
Position:Customer Service Executive
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 100.000 - PKR 150.000 per Month
Job Type:Full-time

Job Description

Horizon Technologies is looking for a committed Customer Service Executive to assist with customer inquiries through various e-commerce platforms. The successful candidate will engage professionally with customers, manage returns, and collaborate with internal teams to ensure a seamless shopping experience.

Key Responsibilities:

  • Respond to customer inquiries in a timely manner.
  • Oversee the processing of returns and refunds.
  • Work closely with logistics teams.
  • Maintain accurate records of customer interactions.
  • Aim for exceptional customer satisfaction.

Qualifications: 2-4 years of customer service experience, preferably in e-commerce.

Location: Karachi, on-site evening shift.

Salary: Rs100,00.00 – Rs150,00.00 per month.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Horizon Technologies

Horizon Technologies, based in Pakistan, is a leading provider of innovative technology solutions. Specializing in software development, IT consultancy, and digital transformation services, the company aims to empower businesses with cutting-edge technology. With a skilled team of professionals, Horizon Technologies focuses on delivering customized solutions that drive efficiency and growth. Committed to quality and customer satisfaction, the company has established a strong presence in the tech industry, catering to various sectors including finance, healthcare, and education.