HiringPakistan

Job Vacancy Lahore Position Call Center Agent at Azad Associates

Azad Associates company icon
Published 8 hours ago

Azad Associates is currently hiring for the role of Call Center Agent located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Azad Associates invites interested applicants to submit their applications.

Job Information

Company:Azad Associates
Position:Call Center Agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 30.000 - PKR 40.000 per Month
Job Type:Full-time

Job Description

Azad Associates is on the lookout for confident and articulate Female Call Center Agents for the morning shift in Lahore. If you excel in communication and possess a customer-centric attitude, we invite you to apply!

Key Responsibilities:

  • Professionally manage inbound and outbound calls.
  • Provide comprehensive product and service information while resolving customer queries.
  • Maintain precise records in our CRM system.
  • Achieve performance targets for call quality and resolution rates.
  • Ensure customer satisfaction through effective problem-solving.

Requirements:

  • Minimum Intermediate (FA/FSc); a Bachelor’s degree is preferred.
  • Fluency in English and Urdu.
  • Basic computer skills (MS Office, CRM tools).

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Punjab
City Lahore
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Company Information

Azad Associates