HiringPakistan

Job Vacancy Lahore Position Chat & Email Support Agent at Abacus Consulting

Abacus Consulting company logo
Published 3 months ago

Abacus Consulting is currently seeking applicants for the position of Chat & Email Support Agent in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Abacus Consulting, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Abacus Consulting
Position:Chat & Email Support Agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 37.000 - PKR 45.000 per Month
Job Type:Full-time

Job Description

Role Overview:

Abacus Consulting is seeking a skilled Email Support Executive to join our team. The ideal candidate will have excellent communication skills and prior experience in email and chat support within a call center environment.

Key Responsibilities:

  • Respond promptly to customer emails and chat inquiries.
  • Resolve queries and provide effective solutions.
  • Maintain accurate records of customer interactions.
  • Collaborate with teams to resolve escalated issues.
  • Ensure high service quality in every interaction.

Requirements:

– Minimum Bachelor’s degree.

– Prior call center experience preferred.

– Excellent communication skills.

Job Type: Full-time

Pay: Rs37,00.00 – Rs45,00.00 per month

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Abacus Consulting

Abacus Consulting is a premier consultancy firm based in Pakistan, specializing in providing innovative business solutions and strategic advisory services. With a strong focus on enhancing operational efficiency and driving growth, Abacus serves diverse industries including finance, healthcare, and technology. Their expert team employs cutting-edge analytics and technology to deliver tailored solutions that meet client needs. Committed to excellence, Abacus Consulting strives to empower businesses with the tools and insights necessary for success in today’s competitive landscape.