HiringPakistan

Job Vacancy Lahore Position Call Center Assistant Manager at KFC Pakistan

KFC Pakistan company icon
Published 6 hours ago

KFC Pakistan is currently hiring for the role of Call Center Assistant Manager located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, KFC Pakistan invites interested applicants to submit their applications.

Job Information

Company:KFC Pakistan
Position:Call Center Assistant Manager
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 100.000 per Month
Job Type:Full-time

Job Description

KFC Pakistan is on the lookout for a dedicated Call Center Assistant Manager to oversee a dynamic team of over 100 agents and supervisors. The successful candidate will be responsible for establishing service quality standards, monitoring key performance indicators (KPIs), and ensuring exceptional customer satisfaction.

Your role will include analyzing call center data, managing labor costs, and resolving escalated customer issues. Additionally, collaboration with third-party call centers will be a key part of your responsibilities.

Qualifications include a minimum of a bachelor’s degree and 2 years of relevant call center experience. This is a full-time position offering a starting salary of Rs100,00.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

KFC Pakistan