HiringPakistan

Job Vacancy Karachi Shahra-E-Faisal Position Call Center Quality Assurance Executive at Lisam solutions

Lisam solutions company logo
Published 4 hours ago

Lisam solutions is currently seeking applicants for the position of Call Center Quality Assurance Executive in Karachi Shahra-E-Faisal. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Lisam solutions, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Lisam solutions
Position:Call Center Quality Assurance Executive
City:Karachi Shahra-E-Faisal, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 60.000 - PKR 240.000 per Month
Job Type:Full-time

Job Description

Lisam Solutions is on the lookout for a dedicated and detail-oriented Quality Assurance Executive to enhance our vibrant team based in Shahra e Faisal, Karachi.

Key Responsibilities:

  • Monitor and assess the quality of inbound calls and agent performance.
  • Offer constructive feedback to foster continuous improvement.
  • Ensure adherence to telecom regulations and company policies.
  • Identify opportunities for process enhancements and optimize campaign effectiveness.

Requirements:

  • A minimum of 6 months of experience in inbound or outbound call center campaigns.
  • Prior experience in a telecom campaign is preferred.

Job Details: Full-time position; hours are 8:00 PM – 5:00 AM, Monday to Friday. Salary ranges from Rs50,00 to Rs70,00 per month.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Sindh
City Karachi Shahra-E-Faisal
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Company Information

Lisam solutions

Lisam Solutions is a leading technology firm based in Pakistan, specializing in custom software development and IT consulting services. With a commitment to innovation and quality, the company leverages advanced technologies to provide tailored solutions for a diverse range of industries. Lisam Solutions prides itself on fostering a collaborative approach, ensuring client satisfaction and delivering projects on time. Their team of skilled professionals is dedicated to driving digital transformation, making Lisam Solutions a trusted partner for businesses looking to enhance their operational efficiency and growth.