HiringPakistan

Job Vacancy Lahore Position customer service representative – customer support agent at Planlab Solutions

Planlab Solutions company icon
Published 5 hours ago

Planlab Solutions is currently hiring for the role of customer service representative - customer support agent located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Planlab Solutions invites interested applicants to submit their applications.

Job Information

Company:Planlab Solutions
Position:customer service representative - customer support agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 35.000 - PKR 50.000 per Month
Job Type:Full-time

Job Description

Location: Model Town Link Road, Lahore

Shift: Afternoon (starts between 12 PM and 1 PM, 9-hour shift)

PlanLab Solutions is looking for a committed Customer Support Representative to provide outstanding service to our international clients. You will engage with customers through chat, email, and phone, ensuring their satisfaction at all times.

Responsibilities:

  • Assist customers with queries via calls, live chat, and email.
  • Troubleshoot product, account, and order issues.
  • Document interactions using CRM software.
  • Work collaboratively with the support team to uphold service quality.

Requirements:

  • Exceptional English communication skills.
  • Strong analytical and multitasking abilities.
  • Familiarity with CRM tools is advantageous.
  • Willingness to work on weekends.

Job Type: Full-time

Salary: Rs35,00.00 – Rs50,00.00 per month

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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