Job Vacancy Karachi Position Quality Assurance Specialist – Call Center at Sourcecode Software House
Sourcecode Software House is inviting applications for the role of Quality Assurance Specialist - Call Center in Karachi. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
Sourcecode Software House operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | Sourcecode Software House |
| Position: | Quality Assurance Specialist - Call Center |
| City: | Karachi, Sindh |
| Province: | Sindh |
| Education: | Confidential |
| Salary: | PKR 40.000 - PKR 160.000 per Month |
| Job Type: | Full-time |
Job Description
Location: Full-Time (Onsite)
Shift: Afternoon & Night
Sourcecode Software House is thrilled to announce a job opening for the position of Quality Assurance Specialist. We are on the lookout for a committed and detail-oriented individual with 6 months to 1 year of experience in a reputable software house or call center.
Key Responsibilities:
- Monitor and evaluate agent calls
- Provide constructive feedback and coaching to agents
- Conduct audits and compile findings
- Identify opportunities for process enhancement
- Ensure optimal customer satisfaction
Requirements:
- Outstanding communication skills
- Strong attention to detail
- Willingness to work afternoon and night shifts
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Sindh |
| City | Karachi |
| Google Map | Google Map |
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